Dr. Murray is the best veterinarian my cats have seen. I initially chose Heartwood years ago because they are AAHA accredited and certified cat friendly, but I stay with Heartwood because of Dr. Murray. (For context, I have seen vets in a few different towns and cities over NC, as well as vets at NC State).
I like that there is a separate cat side and the exam rooms have feliway plug ins, low lighting, and wall-mounted cat shelves. I appreciate the effort to create a more calming space for cats. The staff also seem to understand that cats prefer softer voices.
Dr. Murray took excellent care of two of my senior cats. He performed surgery on one of them and she recovered well. I also brought her back to him a couple of years later when she got sick despite it being over an hour drive because 1.) Heartwood does ultrasounds and the vet I was seeing closer to home did not, 2.) I was not getting answers and my poor baby was suffering. Dr. Murray helped us make a difficult decision but it was the right one.
My new cat is younger and just saw Dr. Murray for the first time after we moved back closer to Heartwood - but it’s still a 35-40 minute drive. I was impressed with his understanding of her issues and suggestions to help her with them. I trust him and know that he’s always recommended what’s best for my cats. I also got a loyalty discount for this visit and I saw that they now offer a dental plan that makes it easier to pay for dental care.