Is your pet a new patient at Heartwood Animal Hospital? This page is your resource for everything you need to know about your pet’s care. We are happy to welcome new patients to our practice and look forward to getting started with you!
Your Pet’s First Visit
We ask that all of our patients’ first visits are scheduled in advance so we can make sure we have all of the information we need for the visit. It’s important to us that we provide all of the time you need to talk with the doctors and our team about your pet’s needs and your concerns.
It is also important for us to have your pet’s previous medical records in advance of their first visit so our doctors can review these and understand where your pet is, medically. If you need our team to contact your former veterinarian, please let us know right away.
We also ask that our new clients bring in copies of your new client form when you arrive for your visit.
Please fill out a new client form online to save time at your appointment.
What to Expect
At your pet’s first visit, you can expect the following:
- A complete medical examination
- Conversation with our veterinarian to discuss your pet’s lifestyle and needs
- A photograph taken of your pet for their medical record
We love taking photos of our patients so that we can get that printed on their rabies certificate. This is also a great way for us to get to know our patients personally, when their cute faces are at the top of their medical charts!