Heartwood Animal Hospital’s COVID-19 Action Plan
Starting Tuesday, March 17, Heartwood Animal Hospital will not be permitting any clients to enter the facility directly.
To minimize client’s and staff member’s likelihood of exposure, we now offer curbside pick up and day patient for all appointments.
When you arrive at Heartwood Animal Hospital, please call 919-570-9311 and inform the staff of your name and pet’s name and what you are here for (an appointment vs. medication refill). Please also let them know the make/color of your car.
For standard exams/appointments:
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- A staff member will meet you at your vehicle, will place a Heartwood leash on your pet (if a dog) and take the pet to an exam room or the treatment area.
- The veterinarian and technician may contact you on the number provided throughout the exam to discuss and concerns you may have, diagnostics, treatments, estimates, medications, or other information involved in the appointment.
- At the end of the appointment, a staff member will return your pet directly to your car and collect a method of payment for the exam.
Visit our online pharmacy!
Schedule a Telemedicine exam!
Our Veterinarians Care for All Pets at Our Animal Hospital in Youngsville
Our veterinarians at Heartwood Animal Hospital are committed to providing high quality veterinary care and customer service to all pets and their owners. We serve the greater communities of Youngsville, Wake Forest, Franklin County, and Louisburg. While we focus our care on our patients, our compassion does not stop there. We believe that you, the loving guardians of our four-legged patients, deserve the best in customer service, too. Furthermore, we want to partner with you in your pet's health care, so they can receive the consistent care and attention they need, well after they have walked out of our animal hospital doors.
When your pet is treated at Heartwood Animal Hospital we provide thorough nose-to-tail examinations. Our veterinarians go above and beyond basic veterinary medicine, looking for answers to underlying health problems and prescribing targeted treatment plans based on each pet's individual needs. We're here for you, too, answering any question you have and always informing you along the way.
Our Animal Hospital is AAHA Accredited and Cat Friendly, too!
Heartwood Animal Hospital is an AAHA accredited animal hospital dedicated to providing the highest standard of care to our patients, as well as compassionate service to our clients. We know AAHA matters—our animal hospital founder and co-owner, Dr. Crumley, is a past-president of the American Animal Hospital Association. One of the primary goals for our animal hospital is to adhere to the exceptionally high veterinary care standards established by AAHA. With us, expect the best.
Furthermore, our animal hospital is Gold Certified by the American Association of Feline Practitioners (AAFP). We meet the required 101 different criteria that all focus on improving the quality of care to our feline friends. Consequently, we offer our cat patients a separate waiting room, cat only exam rooms, as well as cat-only hospitalization and boarding rooms. What's more, our own Dr. James Murray, co-owner, is a member of AAFP. Therefore, we strive under his direction to make each cat visit as stress-free as possible.
Join Heartwood Animal Hospital
When you become a client with Heartwood Animal Hospital, you become family. Our dedicated team of veterinarians takes the time to get to know you and your furry family members personally, so they can offer each of you the best in personalized care. If you are ready to join us in a partnership for your pet's health, please contact us today to request your first appointment. We look forward to welcoming you and your pet to our veterinary family!
